The trip tripped me

13 Angry Street
Towncity
30 February, 2010

Happy Tour agency
15 Happy Street
Towncity

Dear Sir/Madam,

I am writing this letter because I am unsatisfied with the service I received from your tour agency. The information on your site made me think the tour would have been good.

My first complaint is about the food. Your site claimed top quality catering with steaks in the menu. However, we received tasteless buns with some humus. My favorite thing about tours is the good food. But that’s not my only complaint. my next complaint is about the rooms. We had rats in them. It's disgusting and annoying.

Also, the website said that we were supposed to visit a lot of interesting places that we "missed". I just sat in my bus seat, and listened to the world's most boring man speaking to a microphone. The only good place we visited was the gas station.

In conclusion, am very disappointed with the service I recieved. I would like you to change your site information to be more accurate. Also you should change the hotel your working with.

I look forward to a prompt reply.
Truly yours,
Liz Lemon